FAQs

Frequently Asked Questions

Currently, to keep things simple we will not be offering gift wrapping.
No.  We are considering this option for the future!
You are in our "store", WELCOME!  While we would LOVE to have a store and be able to interact with everyone on a regular basis, at least for now, we have chosen to bring the store to your door, via our site.  By doing this, we hope to reach far more of you in the U.S. than a store ever could AND provide you with the opportunity to shop around the clock, regardless of where you are located...  We KNOW life is BUSY!  :)  We also know by keeping our store online only, we will best be able to serve both your family and our own.  Our focus at Exquisite Imageries is providing you with our commitment to excellence, as well as our full attention to the superior customer service and public relations you deserve!
Yes! We have intentionally spelled it "mortour" in preparation for our future business plans! Good eye though, please feel free to e-mail if you catch any errors.
Yes, please sign up for our newsletter to receive our promotions and discounts.
No. For right now, we only ship within the United States, but we are considering this option for the future!

Contact us here.

 

Included with each set of building instructions is information on how and where you can obtain bricks you may need/not already personally have. You could also check our site for a building set for those instructions that might already have all the pieces you need to put it together.
Most of our items are in stock and will be shipped within 1 to 3 business days, Monday through Saturday. We will send you an e-mail with the date your purchase is sent so you know approximately when to look forward to its arrival. If the item is a special order or a pre-order, we will contact you with the expected ship date and update you if that date changes.
If this is the case, please contact us right away and we will make sure you get the file as soon as possible.